Refund Policy

We want you to feel good about paying for Noodle, so our refund promise is simple. This policy is between you and Forged AI llc, and refunds are processed by our payment provider, Paddle.com, which is the Merchant of Record for all orders.

When you can get a full refund

You can request a full refund of any subscription payment or credit pack if either of these is true:

• you ask within 3 days of the purchase date; or
• you haven't used a single credit since paying — any time, no deadline.

We don't add any other conditions beyond those two.

What happens after a refund

Once a refund is issued, access to paid features is switched off straight away, the subscription is cancelled, and any purchased credit balance is removed. Refunds go back to the original payment method.

How to request a refund

The fastest way is through Paddle, our payment provider: go to paddle.net and look up your Noodle receipt. You can also email us at forge.ai.llc@gmail.com or use the Help page inside the app, and we'll take care of it. Either way, the refund itself is issued by Paddle.

Questions

If something isn't clear, or you think a refund should apply to you and doesn't fit neatly into the two cases above, contact us anyway — we'd rather make it right than argue the fine print.